What service does Omanye offer?
Omanye is a personal couturier service that offers tailor- and custom-made garments based on a monthly subscription.
What are the costs of the subscription?
The subscription is € 75 per month including Vat & Shipment by DHL for the tailor-made service. Once you become a member the payment will take place via a monthly automatic payment as part of your subscription.
You also have the option to make use of our custom-made service for an additional fee of €50 as a one-time payment per design.
What is the commitment? Can I cancel anytime?
When you become a member your subscription is for three months. If you choose to cancel your subscription, you can do so by sending an email to firstname.lastname@example.org. Your cancellation will go into effect per the following quarter. This is to ensure longevity and financial security for our couturiers. Your subscription will automatically be renewed per three months if you don’t cancel.
What is the process?
With an Omanye subscription you’ll be able to submit your design in your member area each month. Because each garment is tailor made, it’s important that you submit your design by the 10th of each month. The Omanye couturiers will work their magic between the 10th and 20th. By the 20th your garment will be handed over to DHL Express. You’ll receive your package by the 25th of each month.
If you forget to submit your design by the 10th , our couturiers will select a design and print for you to ensure that you receive a garment for that month. We’ll make sure it’s something you’ll love.
How many garments does an Omanye collection consist of?
Each Omanye collection consists of five dresses, five blouses and five skirts. Fifteen fabulous garments to choose from!
How many garments can I choose with my subscription?
Each month you can choose between one dress or a set consisting of one blouse & one skirt. There are five dresses, five blouses and five skirts to choose from in each collection. Once you choose the design of your garment(s) you can choose from the 10 prints to finalize your order.
How many prints can I choose from?
You can choose from 10 different prints per garment.
Do I have to choose the same print for the blouse and skirt set?
No, you can mix or match the print for the blouse and the skirt.
How many collections can I expect from Omanye?
There will be three collections each year. Launch dates are in December-April-July.
There will be other surprises throughout the year so keep a close eye on our website and social media to stay up-to-date.
I have my own design in mind. How does the custom-made service work?
First you need to have the basic Omanye subscription of € 75 per month. To make use of the custom-made service you can choose to upgrade your subscription for an additional € 50 as a one-time payment.
You’ll then be able to submit your own design with a picture or sketch. Our head couturier will contact you for a consultation to make sure we get your vision right.
You can make use of the custom-made service every month if you like, or whenever you have a custom design in mind.
What is the return policy for my Omanye garments?
As you can imagine with our particular service we have a non-refund policy considering the garments you receive are tailor- and custom-made. To ensure that the garments fit you well, we ask you to make sure you submit the right measurements.
If you have a question that’s not on this list, don’t hesitate to contact us.